Last reviewed · October 2026
Who we are.
Bigg Ltd (“Bigg”, “we”, “us”) is a performance marketing agency registered in England and Wales. Our registered office is Ashton Gate Stadium, Ashton Road, Bristol BS3 2EJ. We are the data controller for the personal information described in this policy.
If you have any questions about this policy or how we handle your data, email hello@bigg.co.uk or write to us at the address above.
What we collect.
We collect information you give us directly, information collected automatically when you use our website, and information from third parties.
- Information you give us — your name, business name, email address, phone number, website address and anything you tell us when you complete a form, request a proposal, book a call, email us or sign up to our mailing list.
- Information collected automatically — your IP address, browser type and version, device, operating system, pages visited, time on page, referring site and similar analytics data gathered through cookies and tracking technologies.
- Information from third parties — business contact details from publicly available sources or professional networks such as LinkedIn, and data shared with us by clients so we can deliver services on their behalf.
How we use your information.
- To respond to your enquiry, prepare a proposal and provide the services you have asked for.
- To manage our relationship with you as a client, supplier or partner, including invoicing and account administration.
- To send marketing communications about our services, insights and events where you have opted in or where we have a legitimate interest in contacting your business. You can unsubscribe at any time.
- To understand how our website is used so we can improve it, and to measure the performance of our own marketing.
- To comply with legal obligations and protect our legal rights.
Our lawful basis.
Under UK GDPR we rely on one or more of the following: contract (to deliver services you have asked for), legitimate interests (to run and promote our business in ways you would reasonably expect), consent (for non-essential cookies and some marketing) and legal obligation (where the law requires us to keep or share information).
How long we keep it.
We keep personal information only for as long as we need it for the purpose it was collected: enquiry data for up to two years if you do not become a client, client records for six years after the relationship ends to meet accounting and legal requirements, and marketing data until you unsubscribe or we have had no engagement for two years.
Your rights.
You have the right to access the personal information we hold about you, to correct it, to have it erased, to restrict or object to how we use it, to data portability, and to withdraw consent at any time. To exercise any of these rights email hello@bigg.co.uk. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.
Security.
We use appropriate technical and organisational measures to protect your information, including encrypted connections, access controls and staff training. No system is completely secure, so we cannot guarantee the security of data sent to us over the internet.
Website terms.
By using this website you agree to these terms. The content is for general information only and does not constitute professional advice. All content, branding and design is owned by Bigg Ltd or its licensors and may not be reproduced without permission. We make reasonable efforts to keep the site accurate and available but accept no liability for loss arising from its use. Links to third-party sites are provided for convenience and we are not responsible for their content. These terms are governed by the law of England and Wales.
Changes to this policy.
We may update this policy from time to time. The latest version will always be published on this page with the date it was last reviewed. This policy was last reviewed in October 2026.