Services · AEO & AI Search

Be the answer AI gives.

Search is being answered, not just listed.

Bigg helps ambitious businesses stay visible as search changes shape. AI Overviews, ChatGPT, Perplexity and Gemini increasingly answer the question outright instead of handing over ten blue links, and being cited in that answer is now its own discipline. Answer engine optimisation, or AEO, is how you get there. We combine it with the SEO fundamentals that still decide whether you are in the running at all.

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What answer engine optimisation actually changes

Traditional SEO asks how to rank a page. AEO asks a different question: when a language model assembles an answer about your sector, does it quote you, and is what it quotes correct. Those are not the same job. A page can rank respectably and still never be cited, usually because it buries its answer, cites no sources, and gives the model nothing quotable to lift.

The work is concrete rather than mystical. Answer the question in the opening lines rather than the fourth paragraph, use specific figures instead of vague claims, cite sources the model can verify, structure content so a machine can find the answer without guessing, and make sure your entity is described consistently everywhere it appears. Much of it also happens to make the page better for people, which is why we are comfortable recommending it.

If what you are looking for is ordinary search visibility in Bristol, the map box, local rankings and the enquiries that follow, that is covered properly on our Bristol SEO agency page.

What we deliver.

CITATION

Answer-first content

Language models quote what is easy to lift. We restructure pages so the answer sits in the opening lines, claims carry specific figures rather than adjectives, and sources are cited in a form a model can verify. The same changes tend to lift click-through from ordinary results too.

ENTITY

Entity & brand consistency

An answer engine has to be confident who you are before it will recommend you. We make sure your organisation is described consistently across your site, your structured data, your Business Profile and the third-party sources that models train on and cite.

TECHNICAL

Machine-readable structure

Schema markup, clean heading hierarchy, crawlable rendering and an AI crawler policy that lets the right bots in. If a model cannot parse the page reliably, none of the content work matters.

MEASUREMENT

Citation tracking

We track how often you are cited across ChatGPT, Claude, Perplexity, Gemini and Google's AI Overviews for the questions that matter to your business, so AEO is reported on evidence rather than faith.

Our approach

Strategy first.
Then scale.

We start by understanding your goals and being clear about what investment is needed to achieve them. From there, we build a focused plan, launch with purpose, and scale strategically, always with ROI at the centre.

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Johnsons Linen team member holding folded linen in their commercial laundry, an SEO and paid search client of Bigg.
Our clients

Some recent projects.

Johnsons Linen
SEO & Paid Search

Johnsons Linen

We've supported Johnsons, part of Johnsons Service Group, for nearly a decade across SEO, paid advertising and social. Our focus: increasing visibility to drive high-quality leads across the hospitality sector.

Vanaways
SEO & Digital PR

Vanaways

A long-standing partner of Bigg, we've worked with Vanaways across multiple projects, from technical SEO optimisation to content strategies designed to secure digital placements and boost online visibility.

Common questions.

What is AEO, and how is it different from SEO?

SEO works to rank a page in a list of results. AEO, answer engine optimisation, works to have your business quoted in the answer an AI assistant gives instead of that list. The two overlap but are not the same: a page can rank well and never be cited, usually because it buries the answer and offers nothing quotable.

Is AEO the same as GEO?

Broadly yes. Generative engine optimisation and answer engine optimisation describe the same discipline, and the terms are used interchangeably in the industry. We use AEO.

Which AI platforms does this cover?

Google's AI Overviews, ChatGPT, Claude, Perplexity and Gemini. Each assembles answers differently, so we track citations on each rather than assuming that winning one wins them all.

Can you actually measure whether AEO is working?

Yes. We run your key questions against each platform on a schedule and record whether you were cited, in what position, and what share of the answer you held. It is not a perfect science, as models vary between runs, but the trend over time is meaningful.

Do I still need traditional SEO?

Yes. Answer engines draw heavily on pages that already rank and on sources they consider authoritative, so ordinary search visibility remains the foundation. AEO adds to it rather than replacing it.

Does AEO work for local businesses?

It does, though local visibility still leans more heavily on your Google Business Profile and conventional local ranking factors. Treat AEO as the layer on top of that rather than a replacement for it.

How long does AEO take to show results?

Citation behaviour can change faster than rankings, sometimes within weeks of restructuring a page, because models re-read content more frequently than search engines re-rank it. Consistent presence across platforms takes longer and depends on your wider authority.

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